BuckeyeLearn Resources | Center on Education and Training for Employment (CETE) (2024)

What can I do with Buckeye Learn?
What kindof learning experiences are offeredin BuckeyeLearn?
Is BuckeyeLearnaccessible for learners with disabilities?
How do I create, log-in, or edit my account?
How do I register for a training?
Where is My Transcript?
What does it mean if my training status is “pending payment”?
How do I start an online course?
How can I tell that I completed the training?
What payment methods are acceptable?
How do I get a receipt?
What is your cancellation policy?
Why can’t I launch online learning content?
What are the minimum technical requirements?
Who do I contact about in-person training?I am an Ohio State Employee…

For all other questions. Contactcete-lms@osu.edu.

What can I do withBuckeyeLearn?

BuckeyeLearn is a cloud-based learning management system where youcan easily access learning and training opportunities offered by The Ohio State University’s Center on Education and Training for Employment (CETE).

Key features include:

• Catalog of courses offered by CETE
• Registration forfor in-person professional development training
• Transcript ofall professional development trainingcompleted in BuckeyeLearn orphysical locations
• Instant access to trainingduring all hoursvia a desktop or mobile device

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What kindof learning experiencesare offeredinBuckeyeLearn?

We offerfour types of learning contentfor your convenience. You can search for these types through the search filter and catalog browsing functions.

• Instructor-Led Training (ILT) is in-person, classroom training. These are offered at specific times and can be viewed on the calendar.
• Online Classesare accessedonline and can be completed at your own pace. Our online courses are developed using Articulate and Captivate.
• Materialsare curated learning resources or events designed to support your learning. These may include outside links to videos, literature, or images.
• Curricula are collections of ILT, online classes, and materialsthat are recommended for learning.

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Is BuckeyeLearn accessible for learners with disabilities?

Yes, BuckeyeLearn is compatible with recent versions of screen reading, screen enlargement, and voice input software. Our training providers are required to make their training accessible. If you have any difficulty usingthe course with your adaptive software, please contact the ADA Coordinator’s office at ADA-OSU@osu.edu; 614 292-6207 (v) or 614 688-8605 (TTY).

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How do I create, log-in, or edit my account?

To register for a new account, go to theregistration page.The email address you provide at registration will become your username.

To log-in to your account, go to thelog-in page.If you forgot your username or password, selectForgot Username/Password.

Toedit your account information,

1. Log into your account.
2. Select the gear icon in the top-right corner.
3. SelectMy Accountto view your account preferences.
4. Select Options to see links toChange Email Address andChange Password.

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How do I register for a training?

First, use the catalog to identify the training you want to enroll in. You can use the search bar (top-right) or navigate to the Learning tab and select the Browse for Trainingoption.

Registering for training is a multiple step process.

1. Register an account in BuckeyeLearn.
2. Search for the training you want to enroll in.
3. Add the training to your shopping cart.
4. Complete the payment page.
5. After payment has been approved, the training will show up in your transcript.
6. Navigate to MyTranscript to launch the training.

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Where is My Transcript?

You can access My Transcript from anywhere in BuckeyeLearn. Your transcript can be printed or exported to Adobe pdf.

1. SelectLearning(top-left).
2. Select View My Transcriptfrom the drop-down menu.
3. Choose to viewyour active, completed, or archived training.

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What does it mean if my training status is “pending payment”?

“Pending Payment” will appear if you are paying with a method other than credit card. Once a system administrator approves your payment, this status will change. While pending payment, ifyou wish to cancel your purchase, selectView Training Detailsand selectRemove.

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How do I start an online course?

First register for an online course. You can then access your online courses from My Transcript or by selecting an action from theMy Training section on the home page.

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How can I tell that I completed the training?

Under My Transcript, the training will move from Active to Completed status when you have successfully completed the training. You can view all completed training using the drop down menu.

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What payment methods are acceptable?

Please use credit card. If you plan to use anotherpayment methods (including Ohio State Employees’ eRequest), please contact us at cete-lms@osu.edu.

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How do I get a receipt?

You will receive an emailed receipt from Cybersource after enrollingina CETE training. If your require additional receipt documentation, please contact usat cete-lms@osu.edu.

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What is the cancellation policy?

In-personCETE trainingisoffered on a cost-recovery basis. Your refund will vary based on the cancellation date.

• Cancelled greater than 20 before the training =100% refund
• Cancelled 10-19 days before the training =50% refund
• Cancelled fewer than 10 days before the training = No refund
• Events cancelled by CETE due to insufficient participants will be 100% refunded.

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Why can’t I launch online learning content?

Online learningcontent launches in a new window. It may not launchif you have pop-ups blocked in your internet browser. Your content mayseemto be stuck loading while it waits for the pop-up to appear. It’s not going appear unless you change settings. Here are some resources on how to disable pop-up blocking:

• Chrome
• Internet Explorer
• Firefox
• Safari

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What are the minimum technical requirements?

1. Computer
   • Minimum 1 GB of RAM, 1 GHz Processor
   • Soundcard required only for online courses or videos containing audio tracks
2. Display
   • A resolution of 1024×768 or higher is recommended
   • Minimum color quality requirement is 16 bit
   • Optimal color quality is 32bit
3. Network
   • Minimum 128kb
   • 256kb is recommended
4. Plug-ins
   • Additional plug-ins may need to be enabled for users to access onlinecourses hosted on Cornerstone, such as Shockwave, Flash, Java, etc.
   • Check with your eLearning vendor or online course software vendor for their recommended minimum requirements.
5. Browser Versions
   • Firefox 4 and greater
   • Safari 3 and greater
   • Opera 11 and greater
   • Google Chrome
   • Internet Explorer IE 8 and greater, including IE 11
6. Pop-Up Blocker
   • Content delivered through BuckeyeLearn always launches into a new pop-up window.
   • Users may experience their eLearning as not opening after selecting the Launch button.
   • Turn off the browser’spop-up blocker to allow the eLearning to launch/open.
7. Additional Software Considerations
   • The core application requires Ad­obe Acrobat Reader for reports that export to PDF, and/or Microsoft Excel 2007 or higher, although not all users necessarily need these capabilities.
   • The SMP PowerPoint Template report requires Microsoft PowerPoint 2007 or higher or PowerPoint 2003 with the Microsoft Office 2007 software converter add-on.

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Who do I contact aboutin-person training?

Contactthe Training Contact forinformation and help regarding our in-person training courses. You can findthe Training Contact on the Training Details Page.

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For Ohio State Employees

If you are an Ohio State employee, please registerfor CETE training using yourOhio State login credentialsviabuckeyelearn.osu.edu.Ohio State employees can accessonline courses on how to use the system features throughthe training catalog.Selectthis link to request and launch the Learner Training Course.

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